Terms & Conditions

Welcome to East Bridge Training FZ-LLC (“East Bridge Training”, “we”, “our”, or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, online learning platform, and all associated services, including training courses, certifications, consulting, and partnerships (collectively, the “Services”).

By accessing or using our website or enrolling in any of our programs, you agree to comply with these Terms in full. If you do not accept these Terms, you should stop accessing or using our website and services immediately.

1. Acceptance of Terms

When you visit or engage with this website or any service provided by East Bridge Training FZ-LLC, you confirm that you have reviewed and accepted these Terms along with the governing laws of the United Arab Emirates.

By continuing to access or use our website after any modifications, you indicate your agreement to comply with the revised Terms.

2. Eligibility

Our programs and services are intended for individuals aged 18 and above. By enrolling, you confirm that you are legally eligible to enter into a binding agreement under applicable law. Institutions or organizations enrolling staff or groups must ensure all participants meet the eligibility criteria.

3. Course Enrolment & Payment

  • Enrolment is confirmed only upon full or partial payment of the applicable course fee, as communicated on our website or official communication channels.
  • All course fees are quoted in AED (United Arab Emirates Dirham) or in equivalent currencies (USD, GBP, EUR, INR) where applicable.
  • Payment can be made via the secure online payment gateway or through other approved methods listed on our website. Or bank transfer or cash payment at our registered center
  • You are responsible for ensuring that payment details provided are accurate and authorized. East Bridge Training FZ-LLC is not liable for any payment errors or unauthorized transactions.
  • Access to online courses, certifications, or consultation services will be granted once payment is successfully processed and verified.

4. Course Delivery & Academic Integrity

  • Authentic Participation:
    Participants are expected to complete all course activities, assignments, and assessments independently, demonstrating genuine effort and understanding.

  • Prohibition of AI and Plagiarism:
    The use of artificial intelligence tools, automated writing systems, or any third-party services to generate assignments, lesson plans, or assessments is strictly prohibited. Any content submitted must reflect the participant’s original work.

  • Plagiarism and Misconduct:
    Copying or reproducing material from other sources without proper acknowledgment, submitting work done by another individual, or engaging in any form of academic dishonesty constitutes misconduct.

  • Consequences of Unethical Practices:
    Participants found to have engaged in plagiarism, AI-generated submissions, falsification of work, impersonation, or other unethical practices will be subject to disciplinary action, including but not limited to:
    • Immediate disqualification from the program
    • Withholding or cancellation of certification
    • Reporting of the violation to relevant accreditation or regulatory bodies

  • Monitoring and Verification:
    East Bridge Training FZ-LLC reserves the right to verify the authenticity of submitted work using plagiarism detection tools, internal reviews, or oral evaluations when necessary.

  • Professional Conduct:
    All learners are expected to maintain respectful communication, academic honesty, and integrity throughout their learning journey. Disruptive or inappropriate behaviour within online platforms or group sessions may result in suspension or removal from the course.

  • No Guarantee of Certification:
    Completion of course modules alone do not guarantee certification. Certification is awarded only upon successful fulfilment of all program requirements, demonstration of ethical conduct, and adherence to East Bridge Training’s code of academic integrity.

5. Refund & Batch Transfer Policy

All course fees are non-refundable once payment has been made and enrolment is confirmed.

For fully online (self-paced) courses – Once payment has been made and enrolment is confirmed, no refunds will be issued under any circumstances.

For live online and in-class programs – refunds are not applicable; however, participants may request to transfer to the next available batch subject to approval and seat availability.

In the rare event that a course is cancelled by East Bridge Training FZ-LLC, participants will be offered either a full refund or a seat in an alternate batch at no additional cost.

6. Intellectual Property

All content available on our website, including but not limited to text, images, graphics, course materials, trademarks, logos, videos, and software, is the exclusive property of East Bridge Training FZ-LLC or its licensors.

You may not copy, reproduce, distribute, or modify any part of our content without prior written consent. Unauthorized use of our intellectual property may result in legal action in accordance with the provisions of Federal Decree-Law No. (38) of 2021 on Copyrights and Neighbouring Rights of the United Arab Emirates.

7. Use of Website & Platform

You agree not to misuse our website or online platform in any way, including but not limited to:

  • Attempting to gain unauthorized access to systems or networks;

  • Sharing login credentials with others;

  • Uploading malicious code, spam, or content that violates UAE laws or public decency;

  • Using our Services for commercial purposes without authorization.

We reserve the right to suspend or terminate user accounts that violate these terms or misuse our platform.

8. Certifications & Recognition

While East Bridge Training FZ-LLC offers internationally recognized and KHDA-approved programs, the acceptance or recognition of qualifications is subject to the policies of employers, academic institutions, and authorities in respective countries. We make no guarantee of employment, promotion, or visa eligibility based solely on completion of our programs.

9. Limitation of Liability

To the fullest extent permitted by UAE law, East Bridge Training FZ-LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, services, or materials.
Our total liability, in any case, shall not exceed the total course fees paid by you for the service in question.

10. Disclaimers

All information, materials, and services are provided “as is” without warranty of any kind, express or implied.
We do not guarantee uninterrupted access, error-free operation, or that our website or platform will be free of viruses or harmful components.
Course content may evolve periodically to align with updated industry standards or accreditation requirements.

10. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates, particularly the Emirate of Dubai.
Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

11. Contact Information

For any questions regarding these Terms or our Services, please contact us at:
East Bridge Training FZ-LLC
Dubai, United Arab Emirates

Email: contact@eastbridgetraining.com
Email: eastbridgetraining@gmail.com
Website: www.eastbridgetraining.com

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